What people say about Canary
We appreciate that you and your family may have some questions about using Canary...
Will it feel intrusive? Will I feel like I am being watched? Am I am invading their privacy?
What we have found is that, once Canary is installed, older people simply find it is reassuring to know that someone is keeping a discreet eye out for them and family members are reassured that everything is ok.
There is a downloadable leaflet that can be used to discuss Canary with your family.
Don’t take our word for it, here are the views of people who have used Canary...
Video Testimonial: Thelma
Video Testimonial: Walter
Mum is in the early stages of dementia and has had a fall so I worry about her but know it’s good for her to live independently.
Although she does not always answer the phone, I can tell on my phone and computer that she is ok, which is reassuring for me.RM, Powys
My mum has fallen in the past and I worried that it would happen again, but that I wouldn’t know.
Canary provides us both with peace of mind. I can keep an eye on her 24/7 without being intrusive. It’s great to know that she’s ok and Mum feels better knowing that I’m keeping an eye on her.BM, Cheshire
Dad has a fall so I worried about whether he was safe and if he was getting the right care.
I like Canary because I can monitor my dad at all times of the day and know that he’s safe. I know what’s going on in his home, when care is being delivered - it gives me peace of mind.MC, West Midlands
We had some concerns over how my Aunt’s care was being delivered; I live two hours away from her, so it’s not easy to know what is going on.
Canary has been very helpful, it‘s reassuring to know that she is moving around and when the carers have been in and when they haven’t – it’s very clear on that.DL, London
I was worried that my Mum's dementia had deteriorated and that we would have to think about a possible move away from her beloved home.
After using Canary, I was reassured that her change in behaviour - verbal aggression - was due more to the fact that her quality of sleep was poor (she wasn't going to bed) and her poor orientation to time, due in large part to a lack of distinction between day and night (upstairs/downstairs). With this information I was able to approach her care team and request additional services to go in, rather than to move herJA, Staffordshire
Dad has poor mobility, is prone to falling and is becoming forgetful. I was looking for something that would give me reassurance – particularly when he is going out and when he is staying in. Has he got up out of bed, etc.
Canary has helped me to discuss with Dad the concerns I had about the number of times he was getting up at night to use the toilet, that I had not previously been aware of as being an issue. The doctor diagnosed a problem that would have otherwise gone unnoticed.
Dad feels reassured that Canary is there and that it is helping me to look after him.LG, Worcestershire
Mum has dementia and is unsteady on her feet so we worried about her falling.
It has provided real reassurance for me in keeping an eye on my mother. It is not intrusive and does not have cameras…I really like that and so does Mum.
With Mum’s condition (dementia), it is difficult to specify where she will be at any one time… but I have been able to see a pattern when looking at the Canary movement charts- that has been really reassuring.
It’s enabled me to see that she now needs more support and so have arranged for carers to go in daily.JL, Oxfordshire
Grandma is mentally astute but physically frail; she trips and worries that she is going to fall.
Canary enables us to check that she is moving safely and normally around her home and she feels reassured that we are keeping an eye on her. We still call and drop in regularly but no longer feel that we have to make those intrusive daily phone calls just to check that she is safe. While she is able and happy to live alone and look after herself Canary offers the perfect compromise between peace of mind for us and the cost and disruption of daily visits from a health visitor.
We explained to her that Canary was unobtrusive and would help us to check that she was up and about and she was happy with that.OR, Dumfriesshire
My Grandfather has early dementia and we used to worry if he didn’t pick up the phone.
We have benefited greatly from using Canary with my grandfather. It is a quick and easy way of finding out that he is ok and up in the morning. We as a family live between 45 minute and 6 hour drive away so this gives us peace of mind that he is ok from a distance particularly if we can't reach him by phone. The temperature function is also really helpful as alerted us that his heating was broken - otherwise we would not have known without visiting.
I could not recommend this product more highly. It is such a helpful system for all the family and helps reassure us on a daily basis. Phone calls are now more about a nice conversation and catch up rather than checking in to see is ok and worry if he doesn't answer the phone.KH, East Lothian
Find out how Canary helped these people...
Eric suffered a brain injury 5 years ago. He Lives independently and relies heavily on Headway support services, which are only open three days a week.
Mrs B is an 83 year old lady living alone. She has four children who are very supportive but don’t live nearby.