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Empowering independence the right way.

Whatever the context, we all share a collective goal of keeping our vulnerable safe and our minds at ease. Our technology make this goal a reality – built by real people, backed by real insight, and perfectly designed for everyday life.

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Our values

Safer and simpler independent living

Our mission is to create a world where care givers can have true peace of mind that their loved ones are safe and happy. That means we make sure everything we do aligns with our four key values.

Empowerment

We help give back control by encouraging and accommodating safe, independent living – not just for our most vulnerable, but for the people who care for them too.

Respect

Dignity is the priority, always. We put ourselves in the shoes of your loved ones and prioritise non-intrusive solutions, with a focus on privacy, autonomy and individuality. 

Trust

Our technology is proven, reliable, and best-in-class. From the moment you set-up, you’ll have non-stop insight, as well as evidence-based support.

Simplicity

We know supporting a vulnerable person can be hard, especially when it’s a loved one – that’s why our tech is easy to set-up, easy to use, and effortless to live with.

Empowerment

We help give back control by encouraging and accommodating safe, independent living – not just for our most vulnerable, but for the people who care for them too.

Respect

Dignity is the priority, always. We put ourselves in the shoes of your loved ones and prioritise non-intrusive solutions, with a focus on privacy, autonomy and individuality. 

Trust

Our technology is proven, reliable, and best-in-class. From the moment you set-up, you’ll have non-stop insight, as well as evidence-based support.

Simplicity

We know supporting a vulnerable person can be hard, especially when it’s a loved one – that’s why our tech is easy to set-up, easy to use, and effortless to live with.

Support

Our solutions

Caring for vulnerable people is difficult, and sometimes there simply isn’t enough resource to go around. But whatever your challenge is, our solutions can help.

Professional use

We're committed to enabling preventative care to help reduce the pressure on care services. We'll help you, help the people you care for, with data you can trust.
Learn more

Personal use

Struggling to care for a vulnerable loved one? You're not alone. Our products make independent living safer, simpler, anywhere.
Learn more

Our network

Powered by Procode

Trust in us to help you look after your loved ones, by learning about the people who help bring our technology to life.

Be safe in the knowledge that our technology is built by the best in the business. Canary Care solutions are built by Procode, a team of passionate innovators with more than two decades of experience delivering people-first solutions.

Specialising in award-winning technology, they’ve helped us deliver our vision of empowering independence through smart and trusted home monitoring.

Not only do they support us on the technology front, but they share the same vision as Canary Care – offering solutions and actionable insights, created by real people, to be used by real people.

Visit Procode

Our experts

Meet the team

Our Canary Care leadership team is committed to making real change within the care industry. Here are some of the key faces that will help you support our most vulnerable.

Managing director
Ian Burgess

As managing director of Canary Care, I’m deeply committed to harnessing technology as a force for good – leveraging opportunity for tech-enabled care to deliver solutions which directly improve lives. Our work aims to use data ethically and effectively to encourage independent living and ease the burden on the care industry.

Head of operations
Hannah Groombridge

With 15 years of experience in the Health & Social Care industry, my passion lies in enabling care providers to access the right tools at the right time, to proactively improve the lives of people they care for. Our customers, and the people they support, are always at the centre of everything we do at Canary Care.

Head of Sales
Polly Bastin

I’ve worked in software for social care for 19 years, with adult social care commissioning, domiciliary care, and care homes to name a few. My heart is firmly in using technology and data to improve lives, both for those delivering care, and those receiving it.

Software Sales Executive
Sarah Stacey

I’ve worked in adult social care since I left school, and tech for a decade, so I truly understand the difference we can make when we combine the two. Canary Care does that perfectly, and I’m so proud to be part of such a dedicated team.

 

 

Senior Client Relationship Manager
Joe Smith

Being part of our brilliant Canary Care Operations Team is a joy. Whether that’s building lasting relationships, or seeing the positive impact our solutions have on people’s lives, I’ll help you get the very best out of our technology.

Operations Support
Jordan Byrne

With more than ten years’ experience in customer support, it’s my job to make sure you’re receiving service that reflects our commitment to independent living for every individual. I couldn’t be happier to play a part in improving the lives of vulnerable people.

Managing director
Ian Burgess

As managing director of Canary Care, I’m deeply committed to harnessing technology as a force for good – leveraging opportunity for tech-enabled care to deliver solutions which directly improve lives. Our work aims to use data ethically and effectively to encourage independent living and ease the burden on the care industry.

Head of operations
Hannah Groombridge

With 15 years of experience in the Health & Social Care industry, my passion lies in enabling care providers to access the right tools at the right time, to proactively improve the lives of people they care for. Our customers, and the people they support, are always at the centre of everything we do at Canary Care.

Head of Sales
Polly Bastin

I’ve worked in software for social care for 19 years, with adult social care commissioning, domiciliary care, and care homes to name a few. My heart is firmly in using technology and data to improve lives, both for those delivering care, and those receiving it.

Software Sales Executive
Sarah Stacey

I’ve worked in adult social care since I left school, and tech for a decade, so I truly understand the difference we can make when we combine the two. Canary Care does that perfectly, and I’m so proud to be part of such a dedicated team.

 

 

Senior Client Relationship Manager
Joe Smith

Being part of our brilliant Canary Care Operations Team is a joy. Whether that’s building lasting relationships, or seeing the positive impact our solutions have on people’s lives, I’ll help you get the very best out of our technology.

Operations Support
Jordan Byrne

With more than ten years’ experience in customer support, it’s my job to make sure you’re receiving service that reflects our commitment to independent living for every individual. I couldn’t be happier to play a part in improving the lives of vulnerable people.

Real stories, real users

Driven by empathy and proven by data, Canary Care solutions can work for you. But please, don’t take our word for it. See how we’ve helped support vulnerable people around the UK, directly from the people closest to them. They trusted us to help look after their loved ones, and we hope you can too. 

Canary Care stories

Chandra was admitted to hospital after a fall at home where she broke her hip. After weeks of rehabilitation, Chandra’s family were still understandably worried about her returning home without around the clock care.

After installing Canary Care products, it became clear Chandra was very capable on her own – with our motion sensors showing her turning on the shower, using the kettle, and moving freely from room to room. In just 4 weeks, Chandra no longer needed daily care visits – with our tech, not only was she able to live independently, but we helped free up an all-important hospital bed.

Her story is a perfect example of a successful reablement care plan, where our technology gave a local authority the insights needed to support independence and prevent unnecessary ongoing care visits.

Bob has early onset Dementia and his family have always been keen for him to remain at home. He regularly takes medication for his high blood pressure, but after a spike in readings, they were concerned for his wellbeing.

We installed a sensor inside his medicine cupboard so that if Bob didn’t open the door at a certain time every day, his family were notified – leading to better medicine management. Not only did this give Bob’s family confidence in his ability to live alone, it saved unnecessary local authority spending, ensured medication adherence, and prevented a potential crisis – all while avoiding unnecessary hospital visits.

After showing limited mobility and possible dehydration, Anne’s family were concerned about how she was managing everyday tasks in her home. Once we installed a Canary Care system, we helped her family identify that she was staying in the living room for long periods of time and rarely used the kitchen.

We helped set up alert notifications based around a lack of movement, if the fridge wasn’t opened for long periods, and if the kettle wasn’t turned on. This meant Anne’s family were able to regularly check in and remind her to drink and move about.

Our adult social care technology not only provided alert notifications on limited activity, but also vital insights that helped the care team improve Anne’s mobility and nutrition, reducing the need for continuous paid care visits to support long-term independence at home.

When Paul was released from hospital after picking up a urinary tract infection, his care needs understandably increased – which presented difficulties for the – already thin – care worker resources. Not only was Paul more confused than usual, but he was regularly scalding himself when making cups of tea at night.

Canary Care technology helped Paul get the support he needed, without adding extra pressure. His care workers were able to creatively install sensors behind the kettle, and on both doors. This meant that if a sensor was triggered during the night, a notification was immediately sent to staff, so they could visit his home for a welfare check.

Our care monitoring system helps NHS teams reduce unnecessary hospital readmissions and streamline their discharge to assess process – which improves patient outcomes for individuals like Paul, allowing for better resource planning.

Canary Care has literally been a life-saver for my elderly father, who is an insulin-dependent diabetic. It enables me to contact emergency services when he has been unresponsive, and the service from staff is always exceptional. I will always be grateful to them.

C Howarth

Great to check Mum’s movements throughout day and night, with highlighted areas where she needs more support. Info can be shared with professional care providers, giving them a better understanding of her needs. Very unobtrusive, easy to set-up, and a very reasonable price.

S P Helks

Really happy with this system! Easy to set-up and excellent customer service! As a daughter trying to look after my mum with dementia, and trying to keep her as independent as I can, this system lets me keep an eye on her without being too intrusive! Would highly recommend.

Lorraine

The Canary Care system is great – easy to use, the reports and alerts are simple to understand, and it provides good value for the peace of mind it gives all parties. I would recommend it.

Martin

I have used Canary Care for a few years now. Most valuable piece of equipment to manage my mother’s dementia as she lives alone. I am able to determine if she has had a bad night, if movement patterns have changed and I can check if carers have accessed medication.

Mrs S Herrick

Amazing service! The company has been really supportive throughout our subscription. It was a brilliant first-step service to monitor loved ones sensitively, without causing undue anxiety. While my mother has now gone into full-time care, I would like to register my sincere thanks to Canary Care for this amazing service – thank you!

Roger Pearce

Careers

Join Canary Care

Enjoy a role that makes a difference to someone’s entire world. If you’re passionate about technology and want to make a meaningful impact, Canary Care could be the perfect place for you.
Careers with Canary Care