Case study

Peace of mind for Ella’s family while overseas

Canary Care’s passive monitoring system helped give Ella’s adult sons peace of mind that she was managing well at home, even when they couldn’t be there in person to check in.

Snapshot

The situation

It’s common to worry about a vulnerable loved one when you’re not able to check in as often as you’d like. For families like Ella’s, who are living overseas, passive activity monitoring can offer much-needed peace of mind – without compromising their loved one’s privacy.

History

Ella is an 82-year old woman who lives independently at her home in Powys, Wales. Since her children live overseas, it's been difficult for them to regularly check on her wellbeing, especially as their mum got older.

Challenge

Although she remained independent, the distance between her and her children made it difficult for them to understand how she was managing day-to-day. Phone calls alone couldn't confirm that everything was normal, but regular in-person visits were impractical for obvious reasons.

Support

After speaking to their mum, her sons agreed to install Canary Care in Ella's home. With sensors placed in key spots around the house, the system recorded activity patters and environmental conditions, helping her children see how their mother was managing alone.

Challenges

What were the key challenges?

When checking in from overseas, Ella’s family faced a few key challenges.

Getting a full picture

Living in a different country, it was difficult for the family to gather real insight into how their mother was getting on. Phone calls can only reveal so much, leaving them uncertain about how well she was managing.

Maintaining privacy

Her family were looking for a way to check in with their mother, while still respecting her privacy. Since Canary Care’s system works without cameras, microphones, or wearables, it offered a discreet solution.

Knowing when to step in

With limited information about how their mother was getting on, it was difficult for the children to know when she might need support.

Getting a full picture

Living in a different country, it was difficult for the family to gather real insight into how their mother was getting on. Phone calls can only reveal so much, leaving them uncertain about how well she was managing.

Maintaining privacy

Her family were looking for a way to check in with their mother, while still respecting her privacy. Since Canary Care’s system works without cameras, microphones, or wearables, it offered a discreet solution.

Knowing when to step in

With limited information about how their mother was getting on, it was difficult for the children to know when she might need support.

Solution

How did Canary Care help?

Remote activity-monitoring helped Ella’s boys identify positive behavioural patterns, reassuring them that it was safe for her to continue living independently.

The solution

By installing the Canary Care sensors on doors around the house, the family built a clear picture of their mother’s daily routine, including when she usually got up and when she settled down for the evening. This meant they could easily spot if something happened that didn’t look quite right.

The results

The Canary Care system offered reassurance that Ella was managing well at home – with her sons knowing they would be alerted to any changes so they could step in when they needed to. Their mother was able to keep living at home independently, and her children could continue living overseas with peace of mind.

What were the benefits?

Outcomes

Canary Care's monitoring system reassured the Ella's sons that she was coping well at home, allowing her to keep living independently.
  • Man standing in the kitchen holding a tablet, using Canary Care's remote monitoring tech to care for a loved one from afar.

    Reassurance for the family

    The data being gathered by Canary Care offered vital reassurance that she was coping well on her own. With objective sensor data, it was clear that she could continue living safely at home.

  • Connecting from afar

    Connecting from afar

    The Canary Care Portal made it easier for the family to stay on the same page about how she was managing, and keep an eye on things no matter where in the world they happened to be.

  • A fuller picture

    A fuller picture

    Speaking on the phone wasn't always enough to assure the boys that she was managing well at home. Canary Care offered a fuller picture, allowing them to see she was moving freely around the house, and had developed her own routine.

  • Keeping privacy intact

    Keeping privacy intact

    With no cameras, microphones, or wearables, Canary Care allowed family to check-in on their mother without compromising her privacy.

Get started

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If your family is going through similar challenges, Canary Care could work for you, too. Head to our shop to explore your options.

For confidentiality, names, ages, and some identifying details have been altered. All case studies reflect real life experiences.